Focus Forward Online is your industry partner for US based internet research. By taking our foundation of traditional market research methods, we have combined proven research experience with internet tools creating the most innovative approach to panel creation, survey execution and data collection.

• Rapid Results
• Project Management
• Real Time Data
• Programming

Your project requires speed and accuracy. Our goal is to take you from bid, to survey, to results, in record time. We will respond to bid requests within the hour. Our targeted panel insures rapid results. We collect extensive information on our panelists, enabling us to target the best possible panel members to complete your survey. What does this mean for you? Fast response rates and accurate results. In addition, our intensive pre-screening process means that fewer panelists screen out. For our panelists, this translates into your survey being a real opportunity, instead of another disappointing disqualification. Thus, response rates are higher and your surveys command the attention that they deserve.

Once you entrust Focus Forward Online with your survey, a highly experienced senior project manager will be your constant point of contact. Your senior project manager will be available to discuss data collection, reporting, make suggestions if you require them, monitor and manage the in-house programmer and provide you with detailed daily updates of your study. If you have a question, issue, or need to make a change, you will have your senior project manager and various alternate contact phone numbers to address your concerns immediately. We make the success of your project our number one priority.We pay careful attention to the entire process so that you can relax knowing your project is in safe hands.

You are not only our client, you are our partner. As such, we offer real time reporting so you can continually monitor the progress of your study. Your project manager at Focus Forward Online will be updating you on the progress of your study, but we realize that you may require some information immediately or more frequently to keep your client informed. Our real time reporting tool enables you to access the progress of your study 24 hours per day, every day.

We know that your client may also want to view the completes as they happen. Our real time reporting tool gives you and your clients full or partial access to the data being collected. As a team, with the singular goal of a successful project, Focus Forward Online wants you - and your client - to be a part of the whole process, as much or as little as you prefer.

Focus Forward Online works with “best of breed” third-party programming firms to provide you with the very best in functionality and design. Our programming partners will brand your survey to have a look and feel that meets the corporate standards of both your firm and your client’s.

Throughout your project, however, Focus Forward Online will remain the only party you will need to interface with for all issues. Our in-house IT staff, including our team of programmers in our Mexico City office, is more than capable of working directly with our programming partners to set-up your survey and resolve any technology issues that may arise.

Focus Forward Online continually evaluates the quality of our programming partners. We welcome and encourage your feedback.